, ,

GovLoop Training – Citizen Engagement Survival Guide

Want training? Can’t afford it? GovLoop Training is here – and FREE!

Yeah..pretty rad, eh? Been hearing from lots of GovLoopers that they want more specific online training on GovLoop.

So you ask, we deliver…with cool training certificates included (***You won’t be disapointed***)

To kick it off, on August 25th we have:

GovLoop Training Series:
Citizen Engagement Survival Guide: 5 Ways to serve citizens in today’s Social Media culture


In today’s 24/7 social media culture expectations have never been higher for government agencies to serve and respond to their constituents in new and quicker ways. Join us for an interactive 1 hour training webinar where we will discuss:

1. What is Social Citizen Engagement?
2. Social Citizen Engagement issues – what are the challenges and expectations?
3. Best Practices – learn 10 ways to serve citizens based on what government agencies are doing today, what technologies are available, and how agencies can manage the “customer service-cost” dilemma.

During this training webinar you will hear from social media experts (that’s me and GovLoop Andy), government practitioners (rockstar Dan Munz of GSA) and leading technology providers (fine folks at Right Now).

Date: August 25, 2010

Time: 2PM ET

Register Here:


Leave a Comment


Leave a Reply

Lenn Paotinlen Chongloui

we have wonderful stuff its like a diamonds in snakes insland in Sindhbad ‘s story!… Even the State govt people I trained will want to take part.

Christopher Whitaker

I love this idea – but there’s no way I could attend one of these during buisness hours – will there be a weekend class?


1 hour…2 is a little much, eh 🙂

Will keep the presentations/talks and able to download so can take on weekend.

Any thoughts from others on good times for future? Business hours good? Friday afternoons, maybe? Lunch time?

Jenyfer Johnson

I have to agree with Christopher Whitaker below…it’s not possible for me to attend during business hours.

Suggestion…could the classes be posted so we could download at a later time and attend at our convenience or possibly something like a Podcast?

Just a thought to make it a little more accessible to everyone.

Christopher Whitaker

It’s not so much the length of time – it’s that my office is a front line office that has 400-500 people coming through the doors a day – it’s just not possible for me to go during buisness hours – I’d certainly download it though! Or attend and evening or weekend one!

Darron Passlow

From a good old Aussie perspective, your 2pm ET is around midnight for me in Sydney, Australia.
It seems like 8am might be more appropriate where majority of people could come in early or do it at home (and I would be happy as I can participate at 6pm at home or at office). Not sure this helps Europe! But any time up to about 10 – 11 am suits down under.
I’ll put the alarm clock on for this one!

Dan Munz

Just want to chime in and say I’m really excited to lead this discussion. Come with your best citizen engagement survival questions ready to go!