At DoD’s National Defense University (NDU) I have started a research program called Social Software for Security, or S3. These technologies have many potential benefits to our military forces and associated civilians, including: (1) internal government information sharing, (2) creating and nurturing relationships with non-governmental entities, and (3) empowering people in post-disaster or post-war situations.Read… Read more »
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GovLoop’s Bureaucrat on Sports
Welcome to the Hokie Guru’s inaugural post on GovLoop. The Hokie Guru commonly refers to himself in the third person, similar to Jimmy from Seinfeld. However, please do not refer to yourself in the third person when you are writing in the federal government. Remember; use “plain language.” GovLoop has endorsed the Hokie Guru asRead… Read more »
Cash-for-clunkers has a major form usability #fail
Image by Getty Images via Daylife Jakob Nielsen points me to an astonishing statistic from the cash-for-clunkers programme currently being hailed as a great success by the White House. From the New York Times: The government is tripling the size of the work force assigned to handle the applications. In many cases, the administration saysRead… Read more »
Lessons from the great 2009 Birmingham City Council website disaster
The night before last – and in the night – Birmingham City Council without much fanfare switched over to its rejigged website. Within moments the twittersphere was alight. It was crashing, it had obvious faults and it looked terrible. Over the next 36 hours reviewer after reviewer found fault after fault. This would not beRead… Read more »
Lessons from the great 2009 Birmingham City Council website disaster
The night before last – and in the night – Birmingham City Council without much fanfare switched over to its rejigged website. Within moments the twittersphere was alight. It was crashing, it had obvious faults and it looked terrible. Over the next 36 hours reviewer after reviewer found fault after fault. This would not beRead… Read more »