Posts Tagged: usability

5 Website Best Practices from the 2015 Center for Digital Government Award Winners

If you’ve ever worked on a website project, you know one of the first questions a designer asks is: What are your favorite websites? But, it’s not always easy to come up with a list of the best websites. Great websites have to be memorable, modern, unique, and free of frustrating glitches—no small feat for most… Read more »

Data point for banners/carousels: numbers vs. text for navigating among banners

On April 23, we launched our new home page design (http://www.epa.gov). Among other changes, we reworked our banners at the top. It used to look like this screen shot: To change banners, you clicked the numbers. Heat maps showed that people did use the numbers to move among the banners, and other analytics confirmed people… Read more »

Usability Testing for .Govs: It’s the Law

The movement to assess and improve the usability of federal government websites is small, vocal, and growing. GSA’s First Fridays program makes free usability testing available to federal agencies, and a wide range of agencies have undertaken their own regular assessments of their sites and applications. Slowly but surely, the archaic mindset that a .gov… Read more »

Need a Usability Test on Your Government Website? Can’t afford it? Enter to WIN

All, If you haven’t grabbed your camera and shot a quick video to enter our ‘Win a Free Usability Test’ Video Contest, don’t despair! We’ve extended the deadline to March 9. All that is standing between you and a high-quality website usability test conducted by the GSA First Fridays team is a video explaining why… Read more »

Submit a Video and Win A Place in Line for FREE Usability Testing

What’s the very best thing you can do for your web customers? Test the usability of your website. Honestly – I can tell you from personal experience – there is no statistic or survey that will tell you as much about how good – or bad – your site is as watching people use it…. Read more »

Want to do usability testing on your federal website but don’t have funds or staff?

You could win a free usability test through GSA’s First Fridays Product Testing Program.“Win a Free Website Usability Test” Video Contest Details at go.usa.gov/n3e – Enter now till February 29Submit a video (two minutes or less) addressing why your governmentwebsite or web application is a good candidate for a free usability test. We want to… Read more »

Volunteers needed to test gov website May 18 – no experience needed! At all!

GSA’s First Friday’s Usability Testing program is looking for 3 participants to help us test a government website on May 18 for one hour in the morning at our DC office. Help us improve user experience for the American public! Please email [email protected] for more information or to volunteer. Thanks so much 🙂 Sincerely, Jon

You know you’re doing something wrong with your council website when….

You know you’re doing something wrong with your council website when you mostly say ‘YES’ to this list Are you a web manager or just someone who wishes to know how your local council website is performing? Or maybe just a curious observer of public services online? If you are, you should continue reading…. Good,… Read more »

Lessons learnt from local council website redesign by Kevin Brewer from Derby City Council

Last year, I started a group exclusively for local govvies on Huddle called LocalGovWebStars with some help from a good local gov buddy of mine, Ken Eastwood (Assistant Director at Barnsley MBC and founder of publicsectornomads.com) to talk about website redesign projects in local gov. The group resulted in some very interesting discussions and tips…. Read more »