A federal management directive (MD-715) will help agencies create effective equal employment opportunities. Here are four ways it will reshape how organizations approach diversity and inclusion.
Good employee experiences (EX) should recognize Moments that Matter — that is, both good and bad moments, some outside an agency’s direct control, that span a government employee’s career.
Time is our most precious resource. Being willing to prioritize and say “no” are two ways — among several — that you can avoid being overwhelmed.
Solving today’s government worker shortage is a battle that calls for fresh thinking and bold solutions. Here are some that work.
In reality, there is no shortage of uniquely broad definitions for EX — as a field of knowledge, empirical study of the subject is still in its infancy and there is no consensus on a common definition. However, most characterizations agree on a couple things.
To bridge the gap between talking about DEIA and taking action, leaders must investi in personnel, technology and systems.
Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
The Freedom of Information Act is essential to government transparency and accountability. Its next challenge is adapting to requests for new media.
Making sure vendors meet federal cybersecurity requirements can be complicated and unwieldy. FedRAMP offers a standardized, government-wide approach.
In 2011, venture capitalist Marc Andreessen said that “software is eating the world.” What he meant was that new software is enabling companies to scale faster, reduce costs, and deliver better customer experiences, and that the rapid spread of useful software is allowing entrenched players like Walmart and FedEx to better maintain dominance in theirRead… Read more »