Turning to operational intelligence can reduce the obstacles that those in public sector IT operations face. Operational intelligence is the analysis of machine-generated data to provide new levels of visibility, information and insight. Using analytics and intelligence drawn from the logs of machine data, you can gain this operational visibility into the layers of your environment and turn the silos of machine data generated in your data center into integrated and actionable information. This helps you reduce your mean-time-to-investigate (MTTI) and mean-time-to-recovery (MTTR), keep your critical services running and to find and fix problems faster than ever before. This also means that IT staff is freed up to do more sophisticated, innovative, mission-critical work.
To further understand how operational intelligence can improve your agency’s IT operations, GovLoop partnered with Splunk, the leading platform for operational intelligence that enables you to look at machine data and find important insights. Bill Babilon, IT Operations Specialist for Splunk Public Sector, reveals the current challenges to public-sector IT operations; why it’s so critical that they be addressed; and how operational intelligence can give you better end-to-end visibility across all of your platforms so you can deliver essential services and applications to meet mission need and citizen demands.