Natural disasters. Budget crises. Significant technological failures. In today’s interconnected world, a single disruptive event can have negative repercussions on a community long after the initial impact. This makes the imperative for a swift recovery a priority for state and local government. The ultimate goal is to make the community resilient to such events; it should be able to nimbly respond to even the toughest circumstances.
Unfortunately, planning for such events is not always a pleasant activity. The vastness of such an undertaking can be overwhelming, which often results in the decision to focus solely on the challenges of day-to-day operations.
But what if you could do both? What if you could use technology to prepare for the uncommon while also improving the routine?
In this industry perspective, GovLoop and Hyland present techniques for preparing your organization for significant, disruptive events using tools that are designed to improve service delivery and cost-effectiveness every other day of the year. In this way, planning and preparation becomes less about disaster recovery and more about delivering better services to the community, no matter the conditions. The discussion then becomes about agility, speed of delivery, and collaboration.
In this report you’ll learn:
- Four fundamental tools for building community resiliency.
- How to integrate these tools into a platform for maximized responsiveness.
- The everyday application of these same tools by Arlington County, VA
Throughout our research, we discovered that technology now allows us to increase organizational effectiveness during the best of times, while simultaneously preparing ourselves for instances when things go wrong. For organizations looking to change the way they do business, but are limited by budget restrictions, aging technology and processes – or are simply overwhelmed by the task – let this document serve at your starting point.