Last Friday, I attended DesignGov’s event Towards a Unified Theory of Shiny New Things, largely as a catch-up on where open government, design thinking and government innovation are at in the Australian Public Service. I’ve been busy with private sector clients of late, and I was feeling a little rusty. I was hoping for someRead… Read more »
Apple’s keynote pre-roll from the 2013 WWDC. The language in this video speaks powerfully to the designer in me. If design isn’t to appeal to people’s hearts as well as their heads, if we’re not designing to make a difference in the world, and if we’re not designing to create something good, then what theRead… Read more »
At GovCamp Australia 2013 this week, there were two identifiable two groups of people who presented and talked about the topics of inspiring government innovation, empowering people and liberating capability. There were the service designers who spoke about the specifics of design and presented case studies, and the managers, public servants and academics who talkedRead… Read more »
As a service designer, I’ve been involved in building the way a significant number of programs, products and tools hang together. And, as someone who works relatively often with government, where many agencies, policies, regulation and in the end, people, need to come together to make something happen, I’m usually called upon to deal withRead… Read more »
When I was on my recent trip to Japan and Korea, I came across an article in the Financial Times describing Australia’s reticence in adopting design thinking in business. The article itself is a high-level summary of research done at MGSM by Dr Lars Groeger and Leanne Sobel. It’s a little chilling when you readRead… Read more »
I’ve just spent a week in Japan and Korea delivering workshops on design thinking to clients. I’ve been working alongside a new colleague who, in the short time we’ve worked together, has taught me a great deal about my presentation style, the way carry myself, and my inclination (at times to my detriment) to certainty.Read… Read more »
I’m working with a group of students — undergrads and postgrads — at the University of Canberra, helping them imagine the future of a connected world. What are the social, political, cultural and work implications of a changing globe where being connected is becoming a part of who we are? It’s no easy task; asRead… Read more »
Design of Business: Why Design Thinking is the Next Competitive Advantage by Roger L. Martin My rating: 4 of 5 stars A useful explanation of what makes for design thinking. As a design thinker, having some of Martin’s articulate words in your head will no doubt be of use when you need to explain whatRead… Read more »
acidlabs launches its New thinking — New ideas — New learning program to provide design thinking, service design, collaboration and online strategy training to Australian business and public sector professionals. Our initial offerings are Design to Think. Think to Design. and Social Strategy for Business (3 workshops) Original post
I’ve worked with online communities in one form or another for most of the past 15 years. They’re a powerful thing. And, through the use of social media tools and social networks empowered by hyperconnectivity, they have the capacity to make a significant difference in the world. So, why are so many people (especially theRead… Read more »