No workplace is completely immune to negativity and naysayers, and it remains a difficult issue for supervisors to handle head-on. Which is exactly why this month’s virtual networking discussion focused on this topic. Read on below for more insights shared from our featured speaker, Patricia Pierre, a career coach with Howard County Government.
As uncertainty around a federal shutdown mounts, we have compiled helpful resources below. We will continue to add links to this page as the situation develops and more information is made available.
Ten years ago, when the Department of Veterans Affairs (VA) became one of the first agencies to elevate customer experience (CX) to top priority, leaders created a path toward better serving veterans and their families through improved communications, easier access to information and a focus on restoring veterans’ trust in the agency. In doing so,… Read more »
This report explores multi-cloud adoption in agencies, highlighting the benefits and challenges of implementing these environments.
Learn more about the security considerations agencies need to keep in mind as they continue to adopt video conferencing solutions.
Sure, November is typically a busy month, with Daylight Savings wreaking havoc on us all and the hecticness of kicking off the holiday season. But making time for professional development shouldn’t get pushed to the back burner. Check out the full list of November online trainings below, and remember, all sessions are recorded — soRead… Read more »
In the latest edition of “Management Minutes with Mika”, Workplace Transformation Strategist Mika Cross sat down with Raj Sharma, Founder and CEO of Public Spend Forum, to discuss what agencies can do to tap into the potential of the three P’s: purpose, personal growth, and people.
In a recent episode of “Management Minutes With Mika,” government workplace transformation expert Mika Cross discussed the current state of inclusivity and what to expect in 2025 with Nate Benjamin, Director at the U.S. Securities and Exchange Commission. Listen to the full conversation now for more insights from Mr. Benjamin about the road ahead forRead… Read more »
The federal government has embraced the cloud to modernize capabilities and drive efficiency, which creates new opportunities and challenges. While the Federal Cloud Computing Strategy’s “cloud smart” approach urges government to focus on security and privacy, security delivered from the cloud remains a sticking point for many agencies. Legacy approaches to security aren’t keeping paceRead… Read more »
Psychological safety means that employees feel they are allowed to voice their opinions, share their ideas, and make mistakes without the fear of punishment, retribution, or embarrassment. Elaine Ho, Executive Director for STEM Engagement at NASA, joins workplace transformation expert Mika Cross on the latest episode of “Management Minutes With Mika” to discuss the powerRead… Read more »