Federal Government Shutdown Resources
As uncertainty around a federal shutdown mounts, we have compiled helpful resources below. We will continue to add links to this page as the situation develops and more information is made available.
Posts By Leah Anderson
A Decade of Improvement at the Dept. of Veterans Affairs
Ten years ago, when the Department of Veterans Affairs (VA) became one of the first agencies to elevate customer experience (CX) to top priority, leaders created a path toward better serving veterans and their families through improved communications, easier access to information and a focus on restoring veterans’ trust in the agency. In doing so,… Read more »
Reaping the Rewards of Multi-Cloud Environments
This report explores multi-cloud adoption in agencies, highlighting the benefits and challenges of implementing these environments.
Why Secure Video Conferencing Matters
Learn more about the security considerations agencies need to keep in mind as they continue to adopt video conferencing solutions.
November Online Training Schedule
Sure, November is typically a busy month, with Daylight Savings wreaking havoc on us all and the hecticness of kicking off the holiday season. But making time for professional development shouldn’t get pushed to the back burner. Check out the full list of November online trainings below, and remember, all sessions are recorded — soRead… Read more »
How to Apply Empathy as a Business Skill
In the latest edition of “Management Minutes with Mika”, Workplace Transformation Strategist Mika Cross sat down with Raj Sharma, Founder and CEO of Public Spend Forum, to discuss what agencies can do to tap into the potential of the three P’s: purpose, personal growth, and people.
What To Expect for Connected Workplaces in 2025
In a recent episode of “Management Minutes With Mika,” government workplace transformation expert Mika Cross discussed the current state of inclusivity and what to expect in 2025 with Nate Benjamin, Director at the U.S. Securities and Exchange Commission. Listen to the full conversation now for more insights from Mr. Benjamin about the road ahead forRead… Read more »
How Cloud-Native Security Supports Federal Modernization
The federal government has embraced the cloud to modernize capabilities and drive efficiency, which creates new opportunities and challenges. While the Federal Cloud Computing Strategy’s “cloud smart” approach urges government to focus on security and privacy, security delivered from the cloud remains a sticking point for many agencies. Legacy approaches to security aren’t keeping paceRead… Read more »
Unlocking Potential: The Power of Psychological Safety in the Workplace
Psychological safety means that employees feel they are allowed to voice their opinions, share their ideas, and make mistakes without the fear of punishment, retribution, or embarrassment. Elaine Ho, Executive Director for STEM Engagement at NASA, joins workplace transformation expert Mika Cross on the latest episode of “Management Minutes With Mika” to discuss the powerRead… Read more »
GE3: Experience, Engagement and Enrollment Summit
GE3 is an in-person seminar for government professionals focused on Experience, Engagement, and Enrollment. This free, in-person summit held on Tuesday, June 25 from 8 a.m. – noon ET at the Ronald Regan Building in downtown Washinton, D.C. is designed for the leaders responsible for engaging stakeholders and audiences, building subscribers, driving adoption, and enrolling… Read more »