I started this blog without any great concept for where things would go down the road. I just wanted to have a place where I could put down the little thoughts I had here and there without losing them. If in the process I was able to get feedback and a little bit of aRead… Read more »
One of the things that most people in the knowledge work force do every day now is sell. We sell ideas, viewpoints, or particular positions on how to move forward and I think there’s this leftover negative connotation around sales from an era that’s long gone. I think a lot of people when they hearRead… Read more »
As I enter into my last semester of grad school, I have to say that I have read a lot of books. A LOT of books. And since my degree is interdisciplinary, I have had the chance to read more than a few tomes that fall outside of my comfort zone. Some of them wereRead… Read more »
I had a business school professor that said you had to be careful with statistics because it was like driving using the rearview mirror. I’m reminded of that because one of the major things I’ve spent the last couple weeks working on is some financial projections and trying to build out a business case. ThisRead… Read more »
How does a hotel chain with over 3800 hotels in 74 countries provide unparalleled customer service? GovLoop and Oracle held an event, The Changing Face of Customer Service in Government, where attendees heard about how J.W. Marriott views customer service. It starts with a founding principle: If we take care of our associates (employees), theyRead… Read more »
It’s National Park Week! Go out and celebrate “America’s best idea” with free admission to all National Parks from April 20-28th. Learn more about the history and scope of our National Parks from this infographic from UNC-Chapel Hill’s public administration program and OnlineMPADegrees.com: OnlineMPADegrees.com & MPA@UNC
As your projects get down to deadline there are three things that can cause major problems as you get down to the wire. If a team has problems delivering at some point, they can probably trace back some of the issues that they had in achieving their goal to these things. General time wasters –Read… Read more »
To kick off this year’s Public Service Recognition Week, there will be a Public Service 5K Run / Walk in Washington, DC. Details for the event are below. *********************************** Date: May 5, 2013 Start Time: 8:00 a.m. Location: Anacostia Park, Washington, DC Description: To kick off PSRW 2013, government employees, their families and friends, andRead… Read more »
I woke up this morning and checked my work email. Nothing new. Nothing interesting. As I browse the IRWeb, my internal IRS website, I notice that Wage and Investment has appointed a new executive to lead the Modernization Office. This is great news. Certainly…it is wonderful to hear that someone got promoted….wait, what? Someone gotRead… Read more »
I recall with fond memories my earliest days of government service in the U.S. Navy. I had a sense that I was doing something special. I was young and idealistic. At the end of my tour, despite some bumps along the way, I left happy and interested in continuing my service to my country. IRead… Read more »