Tech

Where do you think Social Government should go ?

In many ways, Government is as skilled or even leading private industry in applying social technologies to transform itself. Government already makes heavy use of social media channels such as Twitter and Facebook to communicate with constituents and is pushing into new spaces with efforts to better communicate during emergencies or to facilitate reporting ofRead… Read more »

Daily Dose: USAJobs.gov 3.0 Experience, A Rocky Road for Most

According to an article in the Washington Post, users of USAJobs.gov 3.0 have had a hard time using the “new and improved” site. Several glitches have prevented users from submitting applications, and performing other functions, on time. Although the Office of Personnel Management (OPM) sends out daily updates and boasts about successful cases, many usersRead… Read more »

Web Improvement Plans Must Start With Commitment to Customer Service

The initial drafts of federal agency plans to improve online customer service have been posted. Agencies were asked to report on what’s happening currently, as the first step toward developing their plans; and I must say, the results are – well – disappointing. If you want to know what’s wrong with government websites, just scanRead… Read more »

Nebraska seeks to implement REAL ID security plan

Deltek Analyst Joanna Salini reports. The state of Nebraska Department of Motor Vehicles (NDMV) is looking to establish a REAL ID security plan in compliance with the REAL ID Security Act. The state released a formal solicitation on October 13 for a Comprehensive Driver’s License and Identification Card Issuance Security Plan. REAL ID is aRead… Read more »

GovBytes: Glendale, Ariz., using “smart” street lights

The city of Glendale, Ariz., is using an automated monitoring system to help it track performance of street lights throughout the city, according to a story over at Government Technology. The 55-square mile area’s 20,000 street lights are interconnected through a system called Remote Operations Asset Management, or ROAM. “I describe it as a photoRead… Read more »

GovBytes: Google+ Traffic Plummetting

Government Technology reports that last week Google Engineer Steve Yegge inadvertently shared a post on his public Google+ profile, criticizing Google+. Government Technology reports that during the invite only stage Google+ claimed 120 million unique visitors, but since the invite-only period has closed, traffic has dropped by 60%. GovBytes reports: In Yegge’s post he wentRead… Read more »

As Canada Searches for its Open Government Partnership Commitments: A Proposal

Just before its launch in New York on September 20th, the Canadian Government agreed to be a signatory of the Open Government Partnership (OGP). Composed of over 40 countries the OGP signatories are required to create a list of commitments they promise to implement. Because Canada signed on just before the deadline it has notRead… Read more »