Ask GovLoop on Knowledge – What’s Knowledge Management?

Welcome to the first “Ask the Knowledge Expert” Post. My name is Lisa Coates and I’m here to talk to you about Knowledge Management.

First off, what is Knowledge Management?

According to Wikipedia, Knowledge Management (KM) comprises a range of practices used in an organization to identify, create, represent, distribute and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organizational processes or practice.

If you are like me, this definition just blew way over my head, so I’m gonna break it down to you with this simple video definition thanks to Ken Porter.

That was easy to understand. Thanks for tuning in!

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Naomi A. Williams

This is so timely. I’m actually trying to transition to enterprise 2.0/knowledge management/information architecture. Have you been in the KM industry long?

Lisa Coates

Thanks for the nice comments. This was my first post for Knowledge Management. I’m not officially in the KM industry but, I find it an important aspect in all organizations. I will have to check out the agenda on the Obama administration.

tony joyce

That is a really nice video. And the Wikipedia definition is pretty dry and lifeless. It unfortunately sounds way too much like a government pamplet definition. If you don’t like this one, here are a few others to try on for size; please see 43 knowledge management definitions and counting A somewhat more refined Google search provided more than 5000 results; a bit much to wade through.

Somewhere out here on Govloop are references to the US Gov’s KMWG. I suspect thay have a definition which might be better. I can’t find the links easily (as searching will mess up this comment). Will try to find a good link and pass it along soon.