The mission of your organization can only be accomplished by people with the knowledge, skills, and initiative to make things happen. Capturing and sharing even some of the basics can go a long way in equipping current and future employees to carry on your organization’s important work.
Posts Tagged: Knowledge
With the numerous retirements and the hiring of newer employees, the workforce is going to look very different in the next five years. It is important that organizations have a simple ways to start retaining valuable knowledge.
Most of an organization’s collective wisdom is locked in people’s heads, and not written down for others to search for and use. So, how do you increase the ability of people to know the expertise of their professional colleagues and share it with each other within a large organization?
Without leadership’s proactive, strategic support and guidance, any tech investment into knowledge-sharing will amount to very little. Fortunately, this needed support is taking hold here within the corridors of the Nation’s Capital.
Whether or not you have kids, we all were one at some point in our lives. We all learned to crawl-walk-run (literally and/or figuratively) throughout life. Chances are along the way it involved watching another. Learning from them probably involved accepting their assistance as well. The point being, at some point in our lives we… Read more »
Nobody wants to think about knowledge management, but everybody needs it. Here are the basic things an organization should have covered as part of its KM system. 1. Establishing an information architecture for multiple user groups, permission levels, and knowledge sharing environments. 2. Maintaining the architecture, adding and removing people from user groups. 3. Locating… Read more »
Implementing something like this is hardly a technical challenge any more. It just needs the agency to make it a priority and get it done.
Each of us has different work super powers and often we don’t recognize those powers can enable other employees powers. What I found out was that my skills of keeping airplanes separated, was greater than that. What I was able to do was explain what I find as normal everyday air traffic control stuff, to… Read more »
The “grey tsunami” was a big topic at my agency a few years back. The expectation was that up to 70% of the agency’s workforce would take early retirement. Massive amounts of tacit knowledge would be lost. In preparation, my team attempted to “crowdsource” the knowledge of the experienced staff. We wanted to convert that… Read more »
One of the hot topics in many organizations right now is knowledge management. Whether its in the context of customer service, business strategy, human resources, or information technology managing knowledge is a serious concern in most organizations. Whenever one of these projects or programs is getting ramped up the temptation is always there to try… Read more »