I am working on collecting the best case studies of social media in government for a workshop series I am organizing with Potomac Forum. I would greatly appreciate any suggestions on topics, curriculum and speakers. We are planning to bring in some outside speakers on commercial lessons learned and how they could be applied to government as well as highlighting the best examples already in government.
This is out preliminary outline. So its still in flux.
Putting a human face on government. Blogs, Twitter, and Facebook.
Making .gov .usable: Making government websites relevant to the public.
APIs and Widgets: Data and Developer Communities.
Creating, Sharing and Tracking Content
Social Media Metrics: Measuring Influence and Participation
Collaboration within the Agency
Case Studies in mapping policy to Social Media Efforts.
Privacy and Social Media.