ED & Commerce Pioneer “Building a Digital Government for Customer Service” via GovLoop
Last week’s @GovLoop round table conversation on Reimagining Customer Service in Government highlighted all of the unique and [in some cases] extreme things President Obama’s Executive Order mandated our government agencies to do in the name of customer service.
The catch? No $$.
So Moderator and INSIDER Chris Dorobek asked: how did the @GovLoop group of innovators find ways to provide customer service inside and outside the walls of their organization…without the dollars?
Here are the details.