Deltek Sr. Analyst Jeff Webster reports.
This year, Minneapolis played host to the National Emergency Number Association’s Annual Conference. Like previous years, the conference provided attendees with information and education around issues challenging public safety answering points (PSAPs) and emergency dispatchers. Sessions covered a variety of themes including accessibility, education, GIS and next generation 911 (NG911) data, personal development, policy, preparedness, professional development, and training. Topics included project management strategies, Federal Communications Commission updates, quality assurance, statewide assessments of 911 capabilities, and social networking. All of these sessions focused on providing dispatchers and PSAP managers with the tools and information necessary to ensure public safety and improve response times.
INPUT recently released its Analyst Recap of the NENA Conference which covers the following topics:
- Guidelines for statewide 911 assessments
- Project management for NG911
- The request for proposals (RFP) process
- NG911 security issues
- Social media in the dispatch center
- National issues affecting dispatchers
- and Consolidation
For the complete blog, go here.