The Case for XMPP

By BobGourley Friends at Coversant have just released a new white paper capturing use cases, architecture, and lessons learned of their next generation communications and collaboration platform, SoapBox Server. This system is the key to deploying scalable, fast, highly interoperable, secure communications services. You can download the Coversant paper here: SoapBox: A Platform To PowerRead… Read more »

50 Applications for 2014

March 31 marked the deadline for local governments to apply for the 2014 Fellowship. It also highlighted the incredible interest in Code for America and the work of our fellows; 49 local governments and one state applied for a coveted spot in our 2014 Fellowship Class. Over the past three months, I’ve had the amazingRead… Read more »

800 Interviews.

Spending a week living on a $32.17 food budget. Shadowing a homeless shelter caseworker. Riding shotgun on a midnight police patrol. Hiking portions of a 110 mile canal trail. Spending time in jail (just visiting). Jogging through the city with the Mayor. What do all of these have in common? They are just a fewRead… Read more »

Customer Service Through Founding and Guiding Principles

How does a hotel chain with over 3800 hotels in 74 countries provide unparalleled customer service? GovLoop and Oracle held an event, The Changing Face of Customer Service in Government, where attendees heard about how J.W. Marriott views customer service. It starts with a founding principle: If we take care of our associates (employees), theyRead… Read more »

Lean Startups and the Rise of Iterative Placemaking

View from M@dison Building rooftop overlooking Grand Circle Park, in Detroit, Michigan. Sometimes, when people hear “Code for America” they might assume that we fellows are all computer programmers, but quite a few of us have backgrounds in architecture, urban design, city planning, community organizing, transportation, and housing policy. And we are metaphorically tied toRead… Read more »

A New Age in America

Changes Afoot Last year when we (Code for America) began officially supporting civic startups. We created a program to support companies that build tool that help government work more effectively and transparently. We call it the Code for America Accelerator. Ever since then our organization, and our officespace, has become a hotbed of entrepreneurial energyRead… Read more »

New Sensation with Rob Caballero, Willamette University MBA

Since ELGL is not a big fan of icebreakers and since we would rather not know what animal you want to be, this blog feature will serve as a means of introducing new members. While you won’t learn about their favorite animal, you will learn about their ideal Sunday morning, which dead people would theyRead… Read more »

Why I Love WebSockets

By Scott Mattocks When I was in school, passing notes took some effort. First, you needed to find a piece of paper that was large enough for your message, but small enough that it could be folded into the requisite football shape. Next, you had to write something. Anything smaller than several sentences just wasn’tRead… Read more »