According to a poll during the webinar, over 50% of respondents reported that their organization tackled some large-scale modernization project this year during the pandemic. Even more respondents – over 70% – expect efforts to accelerate in 2021.
While agencies had more to do, the pressing and unique circumstances of this year had them moving boulders that had been blocking progress.
Holistic data management can provide a single source of truth for agencies and the various components they are comprised of.
Today in agencies nationwide, most government payroll, HR and workforce operations use decades-old software, which is costly and difficult to maintain.
In April, amid the COVID-19 pandemic, GovLoop spoke with David Shive, Chief Information Officer at GSA, about what the agency has learned about supporting a distributed workforce.
For many years, GSA has been one of the federal government’s leading advocates of telework, with a focus on providing employees with the tools they need to do their work securely at any time, from anywhere and using any device.
With campaigns of mass and fake comments plaguing public feedback mechanisms for regulatory agencies, GSA seeks public input on potential solutions.
The hope now is that agencies won’t have to bend backwards to satisfy TIC. The hope is that TIC will instead be flexible enough for agencies to adopt modern solutions tailored to their needs.
When it comes to artificial intelligence, there’s a recurring question and concern that is regularly raised: How are agencies preparing the workforce?
Government exists to serve citizens and the public. “When it comes to online services, we have to do better,” said Jonathan Kraden from the General Services Administration’s (GSA) Office of Customer Experience during GovLoop’s online training.
