In government, there has been a growing respect for the world’s oldest form of communication: storytelling. Storytelling is a vibrant way to persuade, entertain, inform and inspire your team. And even more important than storytelling is story sharing.
Thaler Pekar, a pioneer in the field of organizational narrative and leadership storytelling, says, “…this is why your stories matter….story is an emergent form of communication. How many people when they hear a story are reminded of something that happened in their own lives? Don’t ‘tell’ your story. Share one. That can help your audience crunch your information.”
Long ago, before television, movies and the Internet, people shared stories of their lives. Maybe on a back porch on a warm summer evening. Or maybe in front of the fire on a cold winter’s night. Or perhaps with a neighbor over the fence while doing chores. The result: lifelong connections are made. Rapport is built into teams. Information and inspiration are shared, all through stories.
Please enjoy this story, and then answer the questions at the end:
“What did you do in the war, Dad?”
That was the question that Miss Connor, my 4th-grade teacher at PS 277 in Brooklyn, wanted each kid in our class to ask his/her dad. We had an entire sheet of questions that Miss Conner handed out — you know, printed on mimeograph paper that had that rich chemical smell.
“What rank did your father have?” “What was his job in the war?” “What countries did he go to?” were some of the questions we had to ask. We were assigned to do an oral report for the class; this was to be a school project for Veterans Day in early November 1963.
I had heard many of my father’s WWII stories told over and over again. There was the story about his train ride from New Jersey to the training camp in Alabama; the train ride where he walked up and down the train cars saying hello and meeting everyone. There was the story about how he hid a bald man’s cap, and the man got mad at him. There was the story behind an old photograph, where he met his lifelong friend, Irving, in Paris and how they went AWOL.
But his experiences in the war were never analyzed with an academic approach. I had never written the stories down and told them to anyone outside our family. So, I sat down with my dad and began to ask the questions, telling him about my project. My dad, Bernie, answered with a bit of whimsy, in his playfully humorous way.
Well, I helped beat the Nazis in World War II. I won the war. I used to meet regularly with Roosevelt, Stalin, Churchill and all the Generals, Eisenhower, Patton – and I advised them on what plans we should make for winning the war. We made plans to invade Normandy in France. I was the one who called ahead to see which day would be best to invade Normandy, and made the appointment. The person I talked to had a very thick French accent, and he said, ‘De best day vould be June 6th, Zat day we are free. Zat should be De day’. And the name ‘D Day’ stuck.
I was very impressed. I believed all of this to be true. At the age of nine, I was not the world’s most skeptical child. I reported these findings to my class in my oral report, and Miss Connor stated sternly in a disapproving tone, “That sounds quite improbable. What rank was your father?”
“A Private. First Class,” I said proudly.
“Hmmph. Then it is not possible that he met with Roosevelt and Churchill and the Generals, young man. Chris Link, your report please,” Miss Connor dismissed me just like that, moving on to Chris’ story of his dad as a Seabee in the Navy.
I returned home completely dejected, not knowing what to believe. Had my father really made all that up? Did he really not win the war? Did he not really meet with Roosevelt and Churchill?
My dad cleared up the mess. “No, no. I was a Private First Class. That was the rank for someone who met with the Generals and President Roosevelt almost every day. You see, we had to meet in PRIVATE. That was the point. You couldn’t go off and tell everyone when and who you were invading, could you? That information had to be PRIVATE.”
“No, you would have to keep that info PRIVATE,” I thought. “Seems logical to me.”
“And the places we met were always the best. We met in FIRST CLASS hotels and restaurants. So, my rank was PRIVATE – FIRST CLASS. Now, you go back to school and set that teacher straight.” Made sense to me. Never again did I doubt my dad, Private First Class Bernie Novick. The man who won World War II.
Questions to ask yourself: Where did you see yourself in the story? What did you learn about yourself in this story? What emotions did you experience? What “story” of your own did you think of when reading this one? Who did you most connect with in the story? What was the message you found most compelling?
Kevin Eikenberry, a leadership expert, suggests the following six reasons why stories are a powerful communication tool: Stories make a point. Stories make it memorable. Stories make it meaningful. Stories create and reveal emotions. Stories build connections.
Joseph Novick is part of the GovLoop Featured Blogger program, where we feature blog posts by government voices from all across the country (and world!). To see more Featured Blogger posts, click here.