A colleague in Oregon state gov – environmental agency – asked if there are success stories/best practices/lessons learned by state governments using wikis for internal KM, G2G or G2C.
State Gov & Social Media
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I don’t have first hand knowledge but it seems like Utah is using wikis based on following Utah’s CTO “dfletcher” on Twitter.
I found this site celebrating Utah’s conference on collaboration.
Great question! I found three potential sources of information:
1. New York
2. Southern California: http://www.collaborationproject.org/display/case/Southern+California+Wildfire+Response
There’s a fairly good example of what not to do here in the uk. It was an early attempt at central government level to use social media. We’ve come a long way since. Get in touch if you’d like more info.
I have been keeping my eyes peeled for examples…and just saw one this morning:
The Article: California Launches Best Practices Wiki
The Actual Website: California Best Practices
– Healthcare in Prisons
– Customer Service
– Disaster Preparedness
– Education and Training
– Green California
– Human Resources
– Information Technology
Passing along a summary of message from Google [Plan-It] Earth Enterprise
“Virtual Alabama: Building a Statewide Common Operational Picture”
A Google Earth Webinar
Wednesday, August 27 at 2:00 ET webcast about Virtual Alabama. Hear lessons learned that are transferable to efforts in your state from the team who developed the Virtual Alabama project. The resources required for building a statewide common operational picture in your state. Speakers: Chris Johnson, program manager for Virtual Alabama & Vice President of Geospatial Technologies, U.S. Space & Rocket Center
Bryan Atwood, product manager for Google Earth Enterprise
The Google Earth Enterprise Team