According to a recent article in Fierce Enterprise Communications, the Internal Revenue Service (IRS) is looking to provide support and a helping hand to Americans drowning in a sea of tax laws and paperwork. However, the IRS has limited resources, and obviously can’t be present to help every struggling American. It’s for this reason that they’re turning to video to toss a virtual life preserver to American citizens.
The IRS’ pilot program is designed to offer tax preparation assistance to Americans via advanced Unified Communications (UC) solutions, such as video teleconferencing (VTC). As part of the pilot, American citizens can access centers in Colorado Springs, CO, Fresno, CA, and Utica, NY, equipped with VTC solutions where they can receive face-to-face assistance from an IRS agent.
Read the full article at http://feduc.us/?p=776.
Will this work? What are your thoughts?