“Are you listening to me?” It’s the question that I most fear from my wife. Usually, the answer isn’t in doubt. I wasn’t listening, and even worse, I’ve been caught.
A spouse can be honest and confront you when you’re not paying attention, but it can be difficult to have that kind of candor in the workplace, especially when you’re in a leadership position and your employees may be reticent to speak up.
With all of the uncertainty and turmoil facing our government, I’ve encouraged federal leaders to use town halls, team meetings and one-on-one conversations as a way of connecting with their teams, hearing their concerns and when possible, addressing issues that are causing problems.
There’s one caveat. You really have to listen.
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