I know some of you get questions day in and day out about how to use Twitter. I thought these Cliff Notes might help.
I developed these "Cliff Notes" as a way to help manage expectations and provide someone who is unfamilar with the tool a foundation to start from. We have a more in depth "How To" guide that we call the Twitter Field Guide (we have a series of these guides). Now, these guides are great for the Community Manager, but they aren't good for executives or other managers who aren't users and need to know enough to make decisions.
Please let me know what you think.