Posts Tagged: help

Service Desk Software Helps the Developmentally Disabled in the Buckeye State

Government agencies are ditching their old habits and implementing new service desk software in hopes of more cost effective solutions to consolidate and optimize their help desk. The Department of Developmental Disabilities (DODD) based in Ohio, “The Buckeye State” was established to maintain applications for roughly 2,000 employees and provide customer support for over 10,000Read… Read more »

IJIS Institute Rolls Out Statewide Automated Victim Information and Notification (SAVIN) Technology Help Desk

SAVIN Technology Knowledge Center and Help Desk to provide expertise directly to constituencies at all levels Ashburn, VA, (August 20, 2013). The IJIS Institute, a nonprofit organization that focuses on mission-critical information sharing for justice, public safety, and homeland security, has implemented the SAVIN Technology Knowledge Center and Help Desk. The SAVIN Technology Help Desk—designed,Read… Read more »

It’s Easy to Find Government Information

Like it or not, government is a big presence in the United States. The considerable number of bureaus, departments, and offices has always made it difficult for citizens to find their way around. And then the Internet arrived. Today, the United States government has just about the largest internet presence on earth. And it’s allRead… Read more »