Improving citizen interaction with government is a key goal of the White House’s Digital Management Strategy. The
approach is to use modern, open source approaches to handling data and content.
Chris Dorobek of the DorobekINSIDER spoke with Alan Balutis, senior director of Cisco’s Business Solutions Group about digital government.
The goals laid out in the Digital Management Strategy can be difficult to reach during an election season. It can be easier for the careerists and political appointees to run time off the clock and work towards the goal after the election season is over.
However, the White House and the Office of Management and Budget have indicated that they don’t want to let that happen. As generation X and Y enter the federal workforce, it’s as great a time as any to get moving on digital government.
Government can be confusing. For example, for students navigating the student loan process, it can be really difficult to get through that without some advanced knowledge of government. It also doesn’t seem like there’s been much progress in making that process common and intuitive. Luckily, today’s technology will allow for government processes to be simplified for citizens, and it’s great that the White House has committed to improving services with its new digital government strategy.