The COVID-19 federal response has further shown that not all agencies have what they need to meet citizen demands, and many public sector workforces are overwhelmed as a result.
While federal agencies move from their initial reaction to long-term planning for digital work realities, robotic process automation (RPA) needs to be in their future. First, they need to build a foundation.
Explore this new infographic to learn about RPA and how to incorporate it into your agency and its processes.
Author: Isaac Constans, Senior Staff Writer, GovLoop
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