Everybody knows that governments are facing tough times today, especially from a resources standpoint. The call to do more with less is resounding, and government must innovate and look to new solutions to move forward. One surprising stumbling block is preventing them from charting a new path, though: employee disengagement.
One critical way to improve this deficit in engagement is through technology. The use of modern technology in the government workplace promotes citizen and internal employee engagement and efficiency by making jobs easier and more enjoyable. And today, with the explosion of touchpoints and ways to communicate, the public is asking more of government in terms of technology than ever. The pressure is on for government decision-makers to provide online and mobile-friendly services that are comparable to those offered by the private sector. But preparing agencies to provide this level of digital experience is no small task, and it is especially critical and daunting in the area of government human resources.
To meet the challenges and opportunities presented by the emerging digital environment, public sector HR must transform its processes—from streamlining workflows and adapting to mobile to adopting e-signatures and e-documents.
Senior HR leaders in government and their staff must explore and discover how they can modernize recruiting processes and retain talent while reducing costs and processing time in their workflows. They must think about what the future of work looks like and how HR will change in the public sector.
This pocket guide from GovLoop will give you an overview of HR modernization in the public sector, why it matters, and how we can be better at it, as well as case studies and how-tos that will help you get to where you need to be today.