In GovLoop's recent online training, public and private sector experts explored ways to turn data into actionable insights.
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Here are five in-house steps government agencies can take to help create a stronger line of defense from unknown cyberthreats.
With more people consuming information online than ever before, governments must find ways to modernize their citizen experiences.
As agencies maintain more documents, they need solutions to easily manage, update and route information without it turning into a big ordeal. These types of investments will have major payoffs for citizens and the employees who serve them.
Learn why agencies are moving to digital solutions from paper and PDF forms and how they are streamlining and optimizing these processes.
Government agencies are under increasing pressure to adopt solutions that will streamline workflows and save money. From policy mandates to rising citizen expectations, here are a few factors that are making change inevitable.
Learn how your digital communications strategy can get the right information, to the right people at the right time.
Learn more about how you can personalize content to drive engagement at your agency.
Make your digital platform compelling, personal and useful by ensuring that it’s accessible everywhere. That way, you can better engage with citizens and show them that your digital approach is geared toward making their lives easier.
Is your agency having a hard time driving customer satisfaction? Check out these expert tips on how you can deliver a better customer experience.