About 10 years ago, I helped a colleague build a case that managing government websites is “inherently governmental.” A-76 (OMB Circular A-76: Performance of Commercial Activities) was rearing its head again, and some agencies were asking the question: could web management be done more efficiently and effectively by the private sector? A few agency webRead… Read more »
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Friday Fab Five: Chernobyl, SpongeBob, and the Side-Effects of Tech
Wait! Don’t take off for your big weekend plans just yet! You forgot to read the… Friday Fab 5! I know, I know, you wouldn’t actually have left without reading it first, right? In any case, it’s time to take a look back at this week on GovLoop and pay tribute to some great content.Read… Read more »
10 Ideas on Streamlining Service Delivery and Improving Customer Service
On Wednesday, President Obama announced an Executive Order to “Streamline Service Delivery and Improving Customer Service.” I agree that citizens’ expectations of government are increasing and I think having focus on energy on the topic is really important. The good news is there is a lot of examples/ideas for agencies out there across government. Here’sRead… Read more »
Project of Week – Healthfinder.gov
I ran into healthfinder.gov a few months back and I thought it was a fascinating government-sponsored health site with a really innovative model of how it syndicates content. Thus, I reached out to here a little more about the project and here we go…Thanks to HHS team for taking the time to tell us theRead… Read more »
Weekly Round-up: April 14, 2011
Gadi Ben-Yehuda CIO Council Launches Best Practices Web site. NextGov reports that a new site has lanuched to help federal IT managers. Social Media at State, Half the World Away. An interesting article on the social media activities of the US State Department in New Zealand. Deputy Mayor Stephen Goldsmith: Now on Video! Last week,Read… Read more »
Top 5: Reasons Beta.FCC.gov Is Now the Hottest Open Gov Project
In 1998, FCC.gov was considered the best website in government. Other than a redesign in 2001, their website has largely remained unchanged…and quite possibly had become the worst website in government. Here’s a screen shot of how it has looked for much of the past decade: Yesterday, GovLoop received a sneak peek at the Beta.FCC.govRead… Read more »
Government Websites Yak, Yak, Yak
I just finished judging the web entries for the 2011 Clearmark Plain Language Awards. Much better entries this year. Some real models for government agencies to use as they implement the Plain Writing Act. One of the benefits of the Clearmark Awards – in addition to the chance for some great recognition – is thatRead… Read more »
Putting the “Gov” in Web Content Governance
From a small local business to a government agency with international reach, to succeed online, every organization needs a solid plan to create, deliver, and govern its content. Government agencies are some of the largest and highest-profile organizations out there, and have a wealth of content—so having a strategy for getting the most out ofRead… Read more »