EIS is the main component of the Network Services 2020 (NS2020) Strategy. It will replace GSA’s Networx and regional and local contracts, which many agencies currently use to acquire best-value IT, telecom, and infrastructure. Agencies will start to transition in 2017.
If you’re a regular reader of the ITS blog, you already know that we provide the government IT and acquisition communities with private-sector solutions for everything from simple IT commodities to complex infrastructure and emerging technology. Now, we’ve made it even easier for government buyers and our industry partners to get the information they need,… Read more »
Internal customer surveys are a good way to find out how support services are functioning, and they can yield valuable insights that promote innovation, help retain talent, increase job satisfaction and encourage continuous improvement. They can also increase the overall performance of the government, because an organization that cares about its employees’ opinions and acts… Read more »
This article was first posted by Dan Chenok on the IBM Center for the Business of Government Blog. In January 2017, the inauguration of a new President will be followed by the transition of government to a new Administration. The President and senior staff will be focused on important policies and challenges at home andRead… Read more »
Here are some articles from across the Web that we at the IBM Center for The Business of Government found interesting, the week of March 23-27, 2015. Dan Chenok How the new policy on 360 reviews of government #acquisitions can work — perspectives from @kelmansteve. How to build great customer experiences with government — insightsRead… Read more »
Remember what life was like before 311? Residents lucky enough to live in communities that operate 311 centers know the convenience of having one number to access a host of services and resources. In honor of such a great service, we think March 11th should be dedicated as National 311 Day! Let’s celebrate the communities… Read more »
No one would argue with the notion that social and digital technologies are having a significant – and sometimes dramatic – impact on societies and economies. And though most people may not yet refer to this as the Digital Age or Era, they would likely concede that we are indeed transitioning away from a worldRead… Read more »
With each edition of The Business of Government magazine, my goal is straightforward: to introduce readers to the works, insights, and advice from some of today’s key government executives, who are tackling significant management challenges and seizing opportunities to lead. To complement these examples of leadership in action, I also highlight the practical, actionable research… Read more »
The Tech Loop is a weekly compilation of the latest happenings in government technology gathered from around the web. This week’s topics include cloud, GIS, gov IT market, and cybersecurity. Cloud I can see China from my cloud. Last week, the House Armed Services committee held a hearing on the DoD’s IT investments, worried thatRead… Read more »
Implementing something like this is hardly a technical challenge any more. It just needs the agency to make it a priority and get it done.