Digital First Strategy: Win-Win for Residents and Local Leaders
A digital-first strategy that prioritizes accessibility and phased technology adoption can modernize services while ensuring no resident is left behind.
Posts Tagged: digital-first
How a Digital-first Strategy Can Help Local Governments Win Over Residents
Local leaders can strengthen trust and engagement by adopting a digital-first communications strategy that makes information easy to find and accessible to all. By meeting residents’ expectations for clarity and transparency online, governments can counter misinformation and build lasting public confidence.
Digital-First Communications: Reaching People Where They Are
In this video interview, Angy Peterson of Granicus explores the possibilities that a digital-first communications strategy offers and its connection to positive CX.