For many state and local government technology teams, April 2026 was supposed to be a major accessibility milestone. The U.S. Department of Justice has now pushed the compliance dates back by one year. State and local governments with populations of 50,000 or more now have until April 26, 2027. Smaller public entities and special districtRead… Read more »
People with disabilities, and particularly autistic individuals, struggle with lower employment rates and incomes compared to people who are disability-free.
Even when people with disabilities have at least a college degree, they are employed much less frequently than people without disabilities with comparable education.
Build community trust by understanding residents’ demographics and digital needs to ceate equitable, connected and resident-centered services.
A digital-first strategy that prioritizes accessibility and phased technology adoption can modernize services while ensuring no resident is left behind.
As new ADA deadlines approach, many governments struggle to turn web accessibility requirements into action. Here are some tactics that can help.
Governments need to make sure digital transformation benefits everyone. Bridging the tech divide means change doesn’t leave any residents behind.
Government agencies can improve their services by creating social stories that help people understand specific scenarios.
As governments modernize their digital services, thoughtful design and inclusive rollout strategies help build trust and ensure every resident is connected.
Local leaders can strengthen trust and engagement by adopting a digital-first communications strategy that makes information easy to find and accessible to all. By meeting residents’ expectations for clarity and transparency online, governments can counter misinformation and build lasting public confidence.