Making websites accessible to users with disabilities is increasingly a priority at all levels of government. Documents are not as well known or understood as websites when it comes to accessibility.
Posts Tagged: accessibility
Government agencies need to uncover their constituents’ real needs in order to establish customer-centered services and comply with mandates. User research programs help agencies do that, but they can be complicated. We identified key issues and steps to consider.
Accessibility doesn’t just improve engagement for constituents with identified disabilities. It also helps make resources more available to everyone.
VA.gov was recently recognized for its hard work improving user accessibility. Since veterans are more likely to have visible and invisible disabilities than other demographics, enhanced accessibility was an especially worthy goal. Here’s what the VA did — and how.
The Executive Order on Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce, issued in the summer of 2021, was designed to strengthen the Federal workforce by making sure the workforce more accurately reflected the citizens it serves.
Our research has illuminated the government’s top four accessibility pitfalls and how it can resolve them.
“It’s imperative for agencies to reach people regardless of where they live, their technological capabilities, or financial resources.”
Rather than making accessibility an afterthought yet again, the government can seize this opportunity to design solutions that truly serve all. What’s more, it turns out accessible design actually improves overall CX tremendously.
Making your social media and digital communication accessible for all is more important than ever, and these four tips can help.