The Right Connections for Agency Recruitment
To attract and retain a dedicated, talented workforce, agencies must say “the right things to the right people at the right time.”
To attract and retain a dedicated, talented workforce, agencies must say “the right things to the right people at the right time.”
Granicus has just announced the winners of its 2023 Digital Government Awards — recognizing state and local agencies that excelled in seven award categories: Changemaker, Community Engagement, Customer Experience, Digital Transformation, Operational Efficiency, Trust & Transparency, and Website of the Year.
Granicus’ 2023 Digital Government Award winners demonstrate government’s commitment to serving and engaging citizens.
Starting May 1 through June 15, public sector organizations across all levels of government in North America can nominate individuals, teams or projects within seven categories to recognize excellence in communications, service delivery and digital transformation.
Government has been slow to embrace the power of communication in its CX efforts. This must change. If the government wants to build trust through CX, it must start with communication. Anything less will fall short of the mark.
Granicus’ annual Digital Government Awards honor agencies that have transformed civic engagement, service delivery and government efficiency and effectiveness
How can agencies continue an inclusive journey to deliver multichannel, human-centered services at a scale unlike any organization before?
To build an effective and scalable experience, organizations must understand all aspects of their customer interactions and focus on three main levels of CX
As a result of just three virtual efforts, citizens are more engaged than ever before. They have opportunities to get involved in their city.
It is important to focus on cost, efficiency, and performance while prioritizing investments that promote multi-year outcomes.