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Top 10 Tips for Online Community Building

Below are some slides from my presentation today at the IDGA Social Media for Defense and Government event. In speaking with the audience, I gained a couple new ideas about online collaboration that I want to share with you and elicit your feedback. Also, my colleague Lauren Modeen is going to start a blog series about online community building…both coming soon!


What have you learned about building online communities around your agency, state or city initiatives?

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Profile Photo Ed Milligan

Very good tips Andrew. The brief succinctly outlines the steps to operationalize the tools that we throw at our customers. The two major things missed in many cases is understanding the best community to target with the tool….and then teaching them how to use it in a way that allows them to see it applied to their work practices.

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