As the Digital Era continues to progress, social and digital technologies will become more fully integrated into not just the work we do, but how we do it. Although external applications such as marketing, sales, and customer service have dominated adoption activities and discussions to date (particularly in the context of consumer goods and services),… Read more »
Posts Tagged: government 2.0
When I first heard about PublicStuff partnering with the Staten Island Borough President’s Office, to be perfectly frank, my first question was “Why? How is this different from 311?” And so continued my education about navigating the services provided by New York.
Government relies on satellite solutions more and more to meet critical warfighter communications requirements. In addition, satellites provide network diversity and resilience in the event that a terrestrial-based network fails.
Mobile phones have become the norm for people to connect with each other, restaurants, events and social media. Companies are making it easy to shop, pay bills and listen to music online. Yet some local governments have a tendency to keep things the way they’ve always been.
Philadelphia is the fifth largest US city with a population of 1.5 million. The City sought a better way to serve and connect with its diverse community, and to empower its residents to participate in improving their quality of life. The City partnered with PublicStuff to supplement its 311 call center with an interactive mobile… Read more »
Suppose you are an IT decision-maker (and who in IT doesn’t have to make decisions regularly?). For that matter, forget the “IT”. What drives your decision-making? Let’s assume that you would like to consistently make decisions so as to have the maximum positive (or least negative) impact on your own personal well-being. Does this sound… Read more »
Steve VanRoekel spent some three years as the federal Chief Information Office. He has now moved on to serve as chief innovation officer at USAID assisting with the administration’s response to the Ebola outbreak. In one of his last interviews as federal CIO, Steve joined me on The Business of Government Hour to reflect on… Read more »
If you ask 20 people to define open government, you will get 20 different responses. The lack of uniformed definitions makes implementing open government services very difficult. It would be like asking a pastry chef to bake a cherry pie and then providing 20 different recipes. The chef would have no idea which pie you… Read more »
Reposting this from my blog “Social Media in the Public Sector“: https://inesmergel.wordpress.com/2012/05/29/a-tale-of-the-social-media-one-way-street-city-of-manor-reverts-back-to-the-dark-ages/ Remember the unbelievable Government 2.0 and social media success story of the City of Manor – a small town in Texas? Dustin Haisler, former city manager & CIO of Manor, was the driving force behind the use of WordPress to redesign the city’s… Read more »
By Alex Moll, Communications Officer, eRulemaking Program Management Office Next week, the eRulemaking Program Management Office (PMO) will release the first installment in a series of website developments scheduled over the course of 2012 as part of a redesign of Regulations.gov. The substantial redesign aims to effectively re-launch Regulations.gov to meet the goals of Section… Read more »