EVENT DETAILS: Explore The Schedule Date: Thursday, February 19, 2015 Time: 8:00 AM – 11:30 AM ET Location: Renaissance Washington, DC Downtown Hotel (999 Ninth St, NW, Washington, DC 20001) The cloud – four years ago it was the buzzword heard around government, now the cloud is in many ways the norm, but buying theRead… Read more »
On Thursday, November 8, Esri and GovLoop hosted a MeetUp to talk GovCloud and ArcGIS technology. As more and more people move their work into the cloud, security remains the number one priority for government agencies. But by teaming up with Amazon, Esri’s ArcGIS technology can be deployed in the Amazon Web Services GovCloud USRead… Read more »
To improve how government delivers customer service, agencies must understand how customer experiences work, what moments matter for customers, how expectations are set and delivered, and how experiences are perceived and remembered. GovLoop, in partnership with Oracle, recently held a design thinking training session. The goal of design thinking is to learn about the customerRead… Read more »
Nearly one year ago, President Obama released his Executive Order mandating agencies to improve their customer service initiatives. Since the mandate, agencies have made great strides improving customer service in government. This morning, Oracle sponsored an event in partnership with GovLoop titled, “Re-Imagining Customer Service in Government.” The event is part of our “GovLoop Conversations”Read… Read more »