Health and Human Services employees certainly have a seat at the table when confronting catastrophe. However, there’s a natural tendency to turn to first responders to plan and respond. Should the role of HHS professionals be elevated? Simple answer: Yes. Health risks identified after natural disasters and health epidemics demonstrate a need for Health andRead… Read more »
2017 was quite a year. There were major innovations in procurement, automation blockchain and so much more for governments across the country. So what were the biggest innovations? And what are the trends we should be prepared for in 2018? Join Christopher Dorobek and his panel of experts on Wednesday, Dec. 13th, at 2pm ET, as theyRead… Read more »
Could technology make a difference in speeding up how we respond to social inequities? The answer is yes. Governments around the nation are faced with issues like homelessness, blight, opioid addiction, access to care, veterans’ services, access to transit, and many more. New technology innovations, like GIS, big data and analytics, can bridge the gapRead… Read more »
One of the biggest challenges government agencies face today are slow manual methods and lack of technical expertise. This leaves agencies unable to keep pace with the myriad of workflows and processes required by today’s technological innovations, which leads to constant firefighting, fines, increased cost and loss of accountability. Yet, organizations must be nimble toRead… Read more »
By now you’ve probably heard 1,000 times that strong mentors can help you make it in your government career. Everyone from Mark Zuckerberg, to Rex Tillerson, to former President Obama have extolled the value of mentorship. But how do you find the right mentor? And once you have found that mentor, how do you makeRead… Read more »
The rise in mobile computing has increased your agency’s exposure to cyberthreats. Conventional remote access to an agency’s infrastructure opens the network to outside access and cyberattacks. For example, if you bring your own device into the network without taking the proper security precautions you are leaving your agency vulnerable to a massive cyber breach.Read… Read more »
Government has a pretty negative customer service reputation. When you think of great customer service you probably think of airlines like Southwest or coffee shops like Starbucks. The government rarely makes the list of most customer friendly organizations. Nevertheless, everyone in the country has to engage with a government entity in one way or anotherRead… Read more »
The way government communicates with citizens has fundamentally changed. Gone are the days when visiting the actual government office was the only way citizens could interact with and access information about citizen services. Now a huge portion of those services are done online. However, posting information online without a strategy is not useful. When aRead… Read more »
Government employees are no strangers to overflowing inboxes and crammed schedules. But even with demanding workloads, gov is accomplishing some pretty amazing things when it comes to innovation and problem-solving. Save your spot now to join us and your public sector peers on Wednesday, November 8 for a free, all-day virtual summit. We’ll cover some ofRead… Read more »
Your community counts on you to have a winter maintenance program in place that keeps them moving. This burden is growing as expectations of the public grows. They expect public works and DOT’s to be using more modern methods from informing the public and putting the right resources at the right location. Geographic information systemsRead… Read more »