March 6 – How to Use Data to Advance Agency Innovation

Data-fueled innovation means you’re using data to make smarter decisions around service delivery. Instead of using your gut to tell you where to invest your modernization budget, use the data at your fingertips to target those dollars for maximum impact. This may seem like an obvious approach, but fueling innovation through data isn’t easy. JoinRead… Read more »

Feb. 12 – Online Forms – The Good, the Bad, the Ugly

Government forms are notoriously long, cumbersome and not intuitive at all. Digital forms have been a welcome replacement for government agencies and constituents alike. However, online forms also bring unique challenges and complexity. Join us online Monday, Feb. 12 at 4 p.m. ET/1 p.m. PT to learn from government leaders and your peers as weRead… Read more »

Feb. 21 – How to Apply DEIA to Your Programs, Policies and Tech

Diversity, equity, inclusion and accessibility (DEIA) isn’t a new concept. However, the Biden Administration has made achieving DEIA goals a cornerstone of its agenda. The only problem is that there are numerous mandates, goals and policies all aimed at improving DEIA, which makes wading through the various directives difficult for overburdened agencies. Join us onlineRead… Read more »

Feb. 7 – What You Need to Know About the Threat Landscape

Zero-trust cybersecurity has been the Administration’s goal for a few years now. So that begs the question, what are the current and most pressing threats that are waging war against the zero-trust methodology? Join us online Wednesday, Feb. 7 from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from government and industry experts about the current threat landscapeRead… Read more »

Jan. 30 – Networking With Purpose: How to Build Lasting Relationships

In a hybrid work environment, figuring out how to network and build relationships is hard. However, it’s not impossible. Your career growth must cultivate strong relationships with your mentors, supervisors and peers. Join GovLoop and NextGen online Tuesday, Jan. 30, from 2-2:50 p.m. ET/11-11:50 a.m. PT to learn from a government networking expert about how to buildRead… Read more »

Jan. 31 – Making Digital Services More Accessible

Digital services have the power to transform how people interact with government agencies. For example, instead of waiting in an hour-long line to update your driver’s license you could renew online. However, for digital services to be truly revolutionary they must be accessible to everyone. Accessibility can take many forms; it can mean providing toolsRead… Read more »

Jan. 24 – Strategies for Increasing Customer Engagement

Most interactions between constituents and government agencies are no longer face-to-face. Generally, services are accessed through websites, portals, digital forms and even chatbots. As the ways in which government interacts with customers and provides critical services changes, are you able to keep up? Do you have strategies in place to support customer engagement? Join usRead… Read more »