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Workplace Culture and Why It Matters

How can you create a positive workplace community that encourages collaboration to meet your agency’s mission?

That’s the focus of the latest “Management Minutes with Mika,” an ongoing video series with government management expert Mika Cross.

With hybrid workplaces becoming increasingly more prevalent, the idea of what workplace culture is has shifted. Mika stated that while some agencies still tout that culture is culture, no matter where you are, she believes that where you’re located can definitely impact the way you collaborate, connect, socialize, and support one another.

This means that “we have to be flexible and agile in our approach of addressing culture issues in the workplace,” she said.

In order to keep the lines of communication open and invite a healthy workplace culture into your agency, Mika suggested incorporating focus groups, pulse surveys and feedback mechanisms that allow employees to express their opinions, negative or positive, in a psychologically safe environment.

Additionally, leadership must take charge of creating a positive workplace and make it a priority. One of the most important ways to do that is by building trust with your employees from day one, establishing connections and getting to know your people, she said.

For more of Mika’s insights into workplace culture, check out the full video:

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