From the terrible events in Boston to Super Storm Sandy, we have seen the power of digital communications (email, social media, texts etc) during emergencies. In fact, in a recent post one GovLooper discusses how he followed the Boston events, from Twitter to Google Maps, and most of his information didn't come from traditional news sources. Many government organizations are working to improve their emergency digital communications to better prepare and inform their constituents. With new and innovative tools now at their disposal, they are attempting to meet people where they are- by providing easily accessible, valuable information on mobile devies.
GovDelivery is conducting a survey to learn more about government organizations emergency management communications. Help them out and take the 5 minute survey.
For more information on emergency management, also be sure to check out their white paper: Leveraging Digital Communications in Emergencies.
Some more helpful resources:
Guide: Social Media in Government