I’ve blogged previously on the subject of the future of local government but some posts were very scattered and half-baked, like most of the posts I write however I have written two previous posts which I’d like to associate this one with: Part 1 – Future of Local Government Part 2 – Future of LocalRead… Read more »
Last Friday evening conversation started on twitter about a local GDS, the why, what, how, who, where etc. Now I didn’t have too much time to get involved in the conversation on twitter, although I did post a comment on Ben Proctors blog post on Friday evening – I would have contributed more but wasRead… Read more »
To some people this may seem like a pointless semantic issue around the use of the words “customer” and “citizen” but I think it is actually quite an important issue. Some basic points first around definitions: Customer = A person that buys or obtains goods or services from another. Active Citizen = a citizen whoRead… Read more »
A very short post to share some good news. On Wednesday the council started tweeting the Councils Cabinet meeting for the first time – which I’m sure you’ll agree is a great step forward and one which was well received. @DevonCC Delighted to hear John Hart welcoming Tweeting of Devon County Council meetings. It’s theRead… Read more »
I watched a really good interview earlier on youtube of John Tolva, Chief Technology Officer (CTO) at City of Chicago – who speaks about technology, data and Social Business in the public sector – the video was taken at south by south west interactive 2012. A few things stood out for me – not allRead… Read more »
Back in January at UKGC12 Sarah Lay and I said we would create an online community space for those interested in Content Strategy for people in and around government. It has taken some time, for which we make no excuses other than we have been reflecting on which platform to use to best suit theRead… Read more »
In previous posts I’ve talked about developing a content strategy for the council and shared my thoughts on what it might include, i’ve shared an example of how its already informing our development as well as sharing my thinking on the kind of support I believe web teams and local government in general need toRead… Read more »
You know when you start to see or read more about a topic as soon as you start focusing on it…well I’m getting that feeling with content strategy and in particular content strategy in local gov and the public sector. I’ve come across 3 great posts today, one of which was highlighted via my contentRead… Read more »
Just before christmas a colleague within our social care commissioning team approached me and asked about how we could help provide an online network to enable providers of health and social care services to raise issues for discussion between one another and with County Council and NHS Devon. Initially I suggested he explore some freeRead… Read more »
The work we are doing on the content strategy is very much about actually doing a bunch of work whilst I write the strategy down. One area where is has been the case is with the councils news and press stories – this week we launched a new News Centre (see below) which was builtRead… Read more »