Posts By Carl Haggerty

Stop changing the way people work!

It has occurred to me more and more recently that trying to get people to change the way they work is a pointless exercise and pretty hard work really especially if what you are suggesting challenges what they stand for and the very role they have become experts in over a number of years. InRead… Read more »

A new kind of Council Web Strategy

You should know that the local authority web manager has a pretty hard job and is often stuck in between a rock and a hard place. Often with no budget, no resources, but yet still required to manage a service delivery platform, communications platform and a citizen engagement channel. How do i know this, wellRead… Read more »

Moving from Attention to Engagement to Participation – More World of GovCraft

Continuing my thinking on the World of GovCraft, I’ve started to think about what the real challenge is for government, various comments suggested that Government is so disconnected that it is unlikely that we will start to bridge the gap. But i’m starting to wonder whether this just an illusion and we are only creatingRead… Read more »

Is Voting really a measure of success

I watched the People’s Politician over the weekend via the BBC iPlayer and started to think about whether “Voting” was a real measure of success of whether people feel engaged or not? In the episode we saw Ann Widdecombe Conservative MP for Maidstone get given a camera to do her first podcast and the questionRead… Read more »

The World of GovCraft

Inspired by the excellent Joanne Jacobs at the recent Likeminds event in Exeter to think more about the role of games and game play in solving problems and creating solutions. I started to think about how Government in general could be seen as a game so that we could not only engage people in theRead… Read more »

The act of participating, not the process of managing participation

I was reading an interesting post earlier today ( A Better Way to Manage Knowledge – John Hagel III and John Seely Brown – Harvard Business Review) and it triggered a number of thoughts in my head. Perhaps the act of participating is far more important to get right then the process of managing thatRead… Read more »

Effective Risk Management is the driver for Social Software adoption

I hear a lot of conversation about the barriers around social software, social media and similar tools. The most common ones i hear apart from “we can’t access the stuff” are “Risk”, “Information Security” and “FOI”. All of these are critical views to take on board when looking into social software whether you are lookingRead… Read more »