Government is increasingly riding the digital transformation wave with the adoption of sophisticated technology solutions that provide enhanced customer engagement, improved efficiency and lower costs.
There is no doubt that the move to cloud computing is here. But many organizations still struggle with an essential question: What is the best way to get there?
How can the vendor community help government CIOs embrace and act on the innovations that will lead to more successful outcomes? First, we have to help them execute on the key points that will create success, regardless of the service delivery model they choose
The more digital engagement becomes culturally ingrained, the more vital it becomes to providing good customer service. To better reach customers, companies are using digital technology to promote, deliver, and enable innovative services that reliably create positive experiences for their target audiences. Now it’s up to government to meet this new standard.