Posts Tagged: citizen engagement

The United States Capitol building with the dome lit up at night.

Top Trends to Watch for Government in 2017

If 2016 taught us anything, it is that technology enables communication between government and the people it serves in such a powerful way. From elections and campaigning, to traditional government services, technology is changing the way government operates. Here are a few trends that get me excited about the year to come

Imaginary city map

Improving the Customer Experience by Storytelling with Maps

As our government continues the journey of open data and citizen engagement, finding meaningful ways to share that data and encourage interaction will only grow in importance. Maps are just one way to improve our citizens’ customer experience.