GIS as a Civic Engagement Tool

Because most if not all data that government agencies use is spatial, GIS is a very effective civic engagement tool.

Increasing Efficiencies With Automated, Streamlined Processes

As demands on government increase and resources diminish, changes must be made to accommodate citizens and government employees alike. The required increase in efficiency can be achieved by introducing automated processes and better managing procedures in governments across the country.

Trust, Communication Vital to Citizen-Centric Approach

Citizen engagement is a large part of how success is defined in government, particularly on the state and local levels.

Hurdling Tech Barriers with State and Local Innovation

State and local government employees across the country have found themselves in the midst of a technological crisis: outdated infrastructures, higher citizen expectations and IT hiring challenges are just a few of the concerns being raised.

How to Use Social Media on September 11

There are many ways government agencies can use social media on 9/11 to speak to people in a thoughtful way that will be appreciated.

Effective Citizen Engagement Within Government Agencies

Providing effective government engagement is a top priority of most agencies. A person-centered approach creates a full picture of the individual, not just someone who is receiving services.

It’s Time for More “Actionable” Open Data

Today, governments are doing more than simply checking the “Do Open Data Box” by maximizing the value of open data by making sure it is deployed in a way that makes it “actionable.”