3 Lessons for Government Agencies From an Unprecedented Year
Remember how agencies interacted with constituents 12 months ago? Fast-forward to today, and citizen experience is digital, seamless and personalized.
Posts Tagged: citizen engagement
Build Accountability and Trust With an Improved Citizen Experience
How can federal agencies use low-code development platforms to ensure accountability and improve trust in government?
Low-Code Helps Citizens Access Critical Government Services on Their Terms
Learn how using low-code to create powerful experiences — particularly around self-service — can increase access to government services and programs.
Why Generational Differences Matter in Government
Bridging generational gaps with modern technology improves service and contributes to more vibrant, successful communities.
2 Cities Using Digital Channels to Improve Engagement
A single app or portal can help local governments meet evolving user expectations, simplify work for staff and make the best use of budget resources.
Do You Understand Your GovTech Stack?
Every department in a government can’t come up with different answers and survive a crisis or achieve efficient, successful operations. There must be a coordinated strategy in which a government is examining – and meeting – the desired experience for all true stakeholders through its digital infrastructure.
How Election Officials Can Fight Misinformation and Mistrust
Maintaining election integrity isn’t easy, but it’s work that could change the outcome of this election and the future of our governmental institutions.
Gen Z and Government: New Insight
If governments employ the technology Gen Z is dependent on, they can harness Gen Z’s energy, creativity, ideas, and diversity to great benefit.
A Checklist for Digital Public Meetings
A digital public event needs a checklist to ensure that you’ve considered everything needed to host a productive conversation.
How Coronavirus has Changed the Way Cities and Residents Communicate on Social Media
A study of social media usage during the last four months shows that residents are looking to their city’s leaders as trusted and authoritative sources of information.
