How are government agencies and organizations using user-generated content to provide an immediate, authentic, and engaging digital experience for citizens?
Posts Tagged: social media
Should government agencies be using TikTok?
Whether you are posting a link to a press release or sharing a photo from a recent ribbon-cutting, make sure you take context into consideration.
Thanks to its hyperlocal niche, Nextdoor is getting more attention from people who work in public service and government communications.
Social media is part of most adults’ daily lives. The more and more we use social media, it can create difficulties establishing boundaries for over-sharing.
By and large, social media in some form is a part of the life of the public. Local government is in a perfect spot to embrace the power of this disruptive and highly-used platform.
Building and broadcasting your personal brand can help you network efficiently and open yourself up to new opportunities.
While emoji have become commonplace, using them to enhance messages has become more nuanced and, sometimes, complicated. Let’s look at some issues that emoji enthusiasts in government should know about.
Government agencies need to keep their social media tactics fresh to stay connected with their constituents.
Agencies want to deliver an integrated digital experience for customers. So what exactly does prioritizing CX mean for government?