2 Major Misconceptions Leaders Have About Appreciation
Appreciation has become a major buzzword in many workplaces. But leaders might be taking it too far. Learn how you can appropriately encourage appreciation.
Posts Tagged: Engagement
The Binding Nature of Social Platforms
Social platforms can be great but can also lead to sticky situations. Consider reducing your digital footprint into something you’re comfortable managing.
Bringing Dialogue Back to Government
What we need is a resurgence of dialogue: relating, attuning and authentically relating to one another. Bringing dialogue back to government would be good for all of us.
How to Use Artificial Intelligence to Improve Citizen Experiences
At a recent roundtable with Genesys and GovLoop, we heard from several experts in the field of automation and artificial intelligence. These leaders, as well as many public servants in the room, shared their experiences with AI and chatbots.
The Daily Standup
In the day-to-day hustle of any busy organization, there are not as many options to build rapport with your staff. The daily standup is the solution.
Think and Grow Rich: 4 Ways to Improve Your Customer Service
Key takeaways are for you to develop a positive and great work ethic that will inspire you to develop yourself and provide excellent customer service.
50 Cups of Coffee This Year
Setting the goal of having coffee with 50 people forces you to be clear about your goals.
Playlist for Govies and Citizens
Government encounters can be stressful. Many of us laugh, afterwards, about the ridiculousness that ensued. Applying these songs to your next encounter could lighten up the mood.
Need a More Engaged Team? Give Them Intriguing Puzzles to Solve
How do we better engage government workers? Challenge them.
3 Critical Shifts for Government Leaders
Government leaders are going to have to adapt moving forward.
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