3 Steps to Improving Citizen Engagement
What can cities and counties do to improve their user experience? Check out these 3 steps all municipalities should take to improve citizen engagement.
Posts Tagged: Engagement
4 Ways to Overcome Age Discrimination for Young Employees
Overcome age discrimination in the federal government by applying these four tips to break through the barriers. Help build the future federal workforce.
A Digital Experience Refresh for a Venerable Institution
The redesigned NYSCA online experience reflects New York Governor Cuomo’s vision for a more efficient, effective, and modern government.
2 Major Misconceptions Leaders Have About Appreciation
Appreciation has become a major buzzword in many workplaces. But leaders might be taking it too far. Learn how you can appropriately encourage appreciation.
The Binding Nature of Social Platforms
Social platforms can be great but can also lead to sticky situations. Consider reducing your digital footprint into something you’re comfortable managing.
Bringing Dialogue Back to Government
What we need is a resurgence of dialogue: relating, attuning and authentically relating to one another. Bringing dialogue back to government would be good for all of us.
How to Use Artificial Intelligence to Improve Citizen Experiences
At a recent roundtable with Genesys and GovLoop, we heard from several experts in the field of automation and artificial intelligence. These leaders, as well as many public servants in the room, shared their experiences with AI and chatbots.
The Daily Standup
In the day-to-day hustle of any busy organization, there are not as many options to build rapport with your staff. The daily standup is the solution.
Think and Grow Rich: 4 Ways to Improve Your Customer Service
Key takeaways are for you to develop a positive and great work ethic that will inspire you to develop yourself and provide excellent customer service.
50 Cups of Coffee This Year
Setting the goal of having coffee with 50 people forces you to be clear about your goals.