In a recent interview, Chief Technology Officer Bob Osborn at ServiceNow explained that this interaction must become the new norm for government. He explained that rising citizen demands make it imperative that agencies pursue new solutions, including intelligent agents, to create seamless experiences for constituents.
America is divided right now, making it difficult to connect positively with your fellow humans. What steps can we take to make sure that we counteract this?
When do you know when it’s time to update the resume and seek better?
A true leader does not operate with authority, but with skills that include partnership and inspiration.
Your website is your chance to make that first impression. How your customers view its design, navigation and content could be the difference between attracting new residents and businesses, or losing them to another agency.
We all can cultivate a culture of inclusion and make significant contributions in an organization. The ability to celebrate our diversity while being part of one mission is absolutely complementary.
The hope is that through implementing a healthy engagement plan, even those who don’t love their job will be engaged—committed to putting forth effort to meet the company’s goals.
After a year of hosting informal events to introduce their friends and colleagues directly to other friends who were running for office, Austinites Nathan Ryan and Liz Coufal looked at the growing crowds and realized they had tapped into something bigger than themselves.
What does it mean to be “engaged” at work? Your agency’s leaders hope it means you come to work each day, committed to do your very best to help the organization advance its mission.
Agencies need a way to seamlessly integrate citizens’ preferred communication streams in order to drive an improved experience. Learn how by reading this post.
