Several months worth of effort went into the launch. When we finally went live, I was anxious to see the response. And at first, nothing happened. . . . .
A few individuals created user names, but didn’t change anything.
A few more folks provided free ‘editing’ services, correcting typos, spelling out acronyms, and correcting verb tense.
Finally, after about a week, we started to see meaningful discussions and contributions on the wiki. I was curious about why it took so long, so I asked a few users about their process. It turns out that industry had the same questions that I had. No one was sure who was ‘authorized’ to speak for their company. Normal procedures for providing a response to the Government for these companies are established, and this wiki threw a wrench in the works. It took a few days for them to develop a plan on how to response. One company even wanted to know when we were going to lock down the changes so that they could post their info at the last minute.
From my perspective, the Data.gov use of the wiki was a resounding success. We received a substantial amount of feedback, and our resulting solicitation will be significantly improved as a result. It will, however, take us longer to review the feedback and judge what should go into the final version. Now I’d like to see more attention on the ClearPath wiki. . . .
Lastly, I’ll end my post with some wiki statistics:
(All pages in the wiki, including talk pages, redirects, etc.) -49
Page edits since BetterBuy was set up -373
Average edits per page -7.61
Registered users 152
Active users who have performed an action in the last 7 days -33
Views total 68,718 (misleading number – includes our testing)
Views per edit 184.23
Main Page -46,304
Background and Questions -3,143
Section B – 1,717
Section C – 1,694
RFI – 1,468
Section D – 1,097
Section F – 849
Section H – 714