In a perfect world, consumers recognize authentic emails from fake, update their operating system, browser and anti-virus software, and have a healthy skepticism about the safety of the Internet.
The bad guys hate perfect, so we should be working with consumers to stop them.
I deal with the ugly aftermath of one type of cybercrime, helping consumers recover from identity theft. As a result, I am passionate about letting consumers know about online and real world sources of the crime.
Organizations like mine are joining forces to recruit consumers – who are also your customers and employees – in the fight against cybercrime. Expect to see major public education outreach in October as National Cyber Security Week, an initiative of the National Cyber Security Alliance, a month that also features Protect Your Identity Week, a coalition spearheaded by the National Consumer Counseling Association.
The obstacles to engaging consumers in the fight against cyber crime are enormous – more about that next time – but we ignore consumers at our peril. I encourage you to consider joining professional
organizations like these. In this fight, it takes an army.
Read more from the ITAC blog here.