In the wake of controversy and the rush to remove a government official from appointed office, there are some lessons here that all of us can learn.
Lesson One: Build and Maintain a Workplace Culture That Fosters Respect.
Just as national figures mistakenly react, people in the workplace also are capable of making the same quick-to-judge mistakes, even if not nationally splattered across the media.
It’s not always easy for an employee to accept apologies, after the tenders of trust have been burned. Often times, it’s necessary for employers to do a major “about face” to attain (or regain) respect in the workplace. This takes time, calls for an honest top-down effort, and requires organizations to view turnaround costs as an investment in people. It will pay off, even though quantifying those returns can be difficult.
Lesson Two: Fact-finding is A Valuable Use of Time.
Fact-finding does not have to take years, months, or even weeks to complete but it does have to be productive and unbiased. Without this step, employers can mistakenly push valuable and talented performers to move on.
Case in point: The employee is not even sure she would return to her job, if asked. Do you blame her? This is a good example of how one’s failure to gather sufficient and relevant facts may so seriously have damaged the trust-bond between the employer and employee that the reputational damage caused by this nationally advertised faux pas (when coupled with its potential to resonate for years — e.g., see what was “dug up” to heighten the scandal of this event) might make it impossible for the employee to overcome the obvious risks of returning to that workplace.
Lesson Three: Decisions Must Be Based on Rational, Factual Information.
People today are too quick to react to politically sensitive issues, no matter what the topic! If our skins have grown so thin that we can’t even take the time to exercise rational thinking, our economy and or nation are doomed to sink deeper into the depths of worldwide mediocrity, or worse!
Course Summary: Practice the Golden Rule!
Do people even know today what that means?