This GovLoop series on “Managing Yourself” provides readers with the right skills, tools and mindset to be proactive about their development and thrive and succeed, both professionally and personally. Thus far, we’ve covered “Knowing Thyself,” “Goal Setting,” “Time Management,” and “Executive Presence.” Our post this week is the next step in your roadmap for success: effective networking.
Networking: A Poor Reputation?
What do you think of when you hear the word, “networking?” If you’re like some people, you probably conjure up images of a gigantic cocktail event full of ambitious and superficial people with overly strong handshakes and big smiles, hurriedly pushing business cards in each other’s faces. Or, maybe, you simply brush it off as a self-serving and manipulative practice that’s beneath you. If either of these perceptions jive with your own beliefs that’s fine, but you could be missing out on one of the most valuable elements of managing yourself!
Networking: The Reality
Merriam-Webster defines networking as: the exchange of information or services among individuals, groups, or institutions; specifically: the cultivation of productive relationships for employment or business. So in essence, it’s neither scary nor manipulative, it’s simply taking time to build mutually beneficial relationships. The two key words are mutually beneficial.
Why Networking is Important
Peter Drucker, the philosophical founder of this GovLoop series, wrote that “managing yourself requires taking responsibility for relationships.” Why? “Because very few people work by themselves and achieve results by themselves. Most of us work with other people and are effective with other people.” This axiom for success is increasingly important the more complex and interdisciplinary our professional lives become.
Matt Ridley, a British journalist, businessman and member of Parliament, gave perhaps the best analogy on mutually beneficial relationships in his TED Talk. Here, he gives the example of two objects: one a stone scraper and the other a computer mouse. One of these objects, he outlines, is capable of being created solely by one person from start to finish. The other object, no one person in the world can make by themselves. Instead it takes a network of people via specialization and trade to create. We won’t give away which is which but you can probably surmise which object requires the network of people to create. Hint – it’s the far more powerful object!
Different Types of Networks
Often we harbor a very narrow vision of what a network is and what it’s for. Typically, we think of it as strictly professional and only for new job prospects. While that’s true to some extent, it’s not the whole case nor is it the most valuable part of networking.
In 2007, Harvard Business Review published an article by Herminia Ibarra and Mark Hunter titled “How Leaders Create and Use Networks.” In it, the authors suggest there are actually three types of networks and each is used for a specific purpose.
- Operational Networks – working relationships, usually more short term, consulted on a daily basis to complete projects or tasks in an efficient manner.
- Personal Networks – personal contacts, consulted periodically for both personal and professional development as well as contact referrals.
- Strategic Networks – includes both working and personal relationships and is geared towards the future.
While each of these has a specific purpose, the authors contend that truly successful people know how to form and use all three types. What’s more, they know how to leverage them together and turn personal networks into operational networks, operational into strategic and strategic into personal, etc. in order to achieve certain outcomes.
Their point is simple: In order to succeed (and advance through the ranks) in an increasingly complex and interconnected world, networking is an absolute necessity. For those who think of this as a self-serving act, the authors point out that the only other alternative is to fail!
Tips for Finding and Creating Your Own Suite of Networks
The biggest networking blunder is to wait until you need something to start making connections. Rather, we should adopt a point about communication from our article on “Executive Presence” – “we’re always on.” Networking then, once it starts, should never stop. So let’s get started.
First – Engage Others
Start conversations with people, whether it’s small talk on the elevator with co-workers or introducing yourself to someone new at the gym. The point here is to be proactive – don’t wait in isolation until someone approaches you. If you’re a little nervous, try one of these tactics:
- When you attend an event, have an introduction prepared that is unique and engaging. Instead of saying “Hi I’m Brian what’s your name” (pretty blah), say something like “Hi __________, I’m Brian. What’s been the highlight of your day?” Now you’ve used their name and gave them something intriguing to talk about.
- Always ask other people questions. Remember Dale Carnegie’s maxim – to get people interested in you, you have to be interested in other people. We often get that wrong! So ask good questions!
- If you prefer a more passive approach, wear something unique like a brightly colored pair of shoes or an outlandish tie. Dave Kerpen, author of “The Art of People,” suggests this tip as a way to get people to notice and perhaps approach you!
Second – Be a Joiner
Volunteer for a committee, go with the group to lunch or play on the office sports team. These are personal favorites because they’re a two-for-one deal. You get to network while learning a new skill, completing a project, eating or playing sports. Below are real examples from the author’s life and each setting is a totally different group of people.
- Play foosball at lunch on Fridays with colleagues from the office.
- Serve on a local credit union board.
- Play golf Thursday evenings in the agency league.
- Join the card game at lunch Monday-Thursday.
Lastly – Be Strategic
Our whole purpose in this series is to get you to realize your goals to get you to where you want to be. One of the best methods for navigating all the challenges in the way is to learn from the people who’ve “been there, done that.” So, when cultivating relationships, it’s important to pay attention to that.
- Identify people (via LinkedIn or whatever mechanism you choose) that have already completed the milestones you’d like to reach. Then reach out to them for an informational interview. You’ll be surprised at the number of people out there willing to share their experiences. And, if you’re lucky, you might get a referral!
- Participate in your agency’s mentor program (if there is one). If there isn’t, then find an avenue to incorporate mentors into different facets of your life. The NextGen Leadership Program is an excellent avenue for that! Mentors are a critical element to help you think through your goals, identify your milestones and offer advice along the way.
Wrapping it All Up
No one succeeds in isolation – not to any great extent anyway. Success takes association with other people. If we desire success then, we’re required to make an effort to start connecting with the world. If we don’t, we risk being passed by.
Next Week – Step 6: The Art of Charm
Brian Baskerville is part of the GovLoop Featured Contributor program, where we feature articles by government voices from all across the country (and world!). To see more Featured Contributor posts, click here.